Summary: 7u7 never sells your data, shares it unnecessarily, or uses it without your consent. This policy is written in plain, easy-to-understand language.
When you 7u7 When you use the platform, we receive certain information about you. You have the right to know how that information is used, where it is stored, and who it is shared with. This Privacy Policy provides honest and transparent answers to those questions.
7u7 We believe privacy is a fundamental right. That's why we only collect the data we genuinely need to serve you — nothing more.
This policy applies to all members, visitors, and anyone who uses our app. 7u7By accessing 7u7, you are agreeing to this Privacy Policy.
We collect two types of data — what you provide directly, and what is gathered automatically through your use of the platform.
2.1 Information You Provide Directly
- At registration: full name, mobile number, email address, and date of birth.
- For KYC verification: a copy of your National ID or passport.
- For payments: bKash/Nagad number or bank account details.
- Information provided when contacting support.
2.2 Automatically Collected Information
- Device information: model, operating system, and browser.
- IP address and approximate location.
- Usage patterns and time spent on the platform.
- Cookies & session data.
| Data Type | Purpose of Collection | Mandatory |
|---|
| Name & Mobile | Account creation & communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| ID Document | KYC / Payment Verification | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Device Data | Security & Fraud Prevention | Optional |
| Cookie Data | Improving Your Experience | Optional |
7u7 Your data is used only for the specific purposes listed below. If it is ever used for anything else, you will be informed and your consent obtained in advance.
- Account management: Login, security verification, and account protection.
- Payment Processing: Processing deposits and sending out winnings.
- Legal obligations: Meeting KYC, AML, and age verification requirements.
- Fraud Prevention: Detecting and preventing suspicious activity.
- Service Improvements: Analyzing user experience to improve the platform.
- Customer Support: To resolve your issues quickly and accurately.
- Promotions: Sending you relevant offers when you have given your consent.
We use your data solely to provide you with a better experience — not to sell advertising.
7u7 Your information is shared only in very limited circumstances and exclusively with trusted partners — never with advertisers or unknown third parties.
| Recipient | What data | Reason | Shared? |
|---|
| Payment Processors | Payment & Identity Information | Processing Transactions | Yes |
| KYC Verifier | Identity Information | Identity Verification | Yes |
| Law Enforcement | Specific Data | Legal Order Compliance | Where applicable |
| Advertisers | — | — | Never |
| Other betting companies | — | — | Never |
| Data Brokers | — | — | Never |
Important: Before sharing your information with any third party, we ensure they are contractually bound to uphold the same privacy standards we follow.
Cookies are small text files stored on your device. They 7u7— such as remembering your login or your preferred language setting.
Types of Cookies We Use
- Essential Cookies: Essential for operating the platform. This cannot be disabled.
- Functional Cookies: Remembers your preferences and settings. Can be disabled.
- Analytics Cookies: Helps us understand how the platform is being used.
- Security Cookies: Detects fraud and suspicious login activity.
You can disable all cookies except essential ones at any time through your browser settings. Please note that some features may not function as a result.
7u7 We don't keep your data longer than necessary. Once legal obligations are met, your data is securely deleted.
| Data Type | Retention Period | Reason |
|---|
| Account Information | For the duration of active account + 5 years | Legal Requirements |
| Transaction Records | 7 years | Financial Regulatory Obligations |
| KYC Documents | 5 years | AML Regulations |
| Support Chat | 2 years | Ensuring quality of service |
| Cookie Data | Session or up to 1 year | Technical Necessity |
| Marketing Preferences | Until consent is withdrawn | Personal Preferences |
You have a number of important rights regarding your personal data. 7u7 We respect them fully.
Right to Access
You can request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate information.
Right to Erasure
You can request deletion of any data that is not required by law.
Right to Restrict Processing
You can ask us to stop using your data for specific purposes.
Right to Portability
You can receive your data in a portable format.
Right to Object
You can opt out of marketing communications at any time.
To exercise any of these rights, please contact our support team. Requests are typically completed within 30 days.
7u7 Strictly for users aged 18 and above. We never knowingly collect data from or provide services to minors.
- Age verification is mandatory at the time of registration.
- Any account found to belong to a user under 18 will be closed.
- Any data found to belong to a minor will be deleted immediately.
- Documents may be requested for verification if there is any suspicion.
This policy may be updated in line with changes to the law, technology, or our services. We will notify you in advance of any significant changes.
- You will be notified by email or in-app notification at least 7 days before any major changes.
- The date of the latest update will be noted at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- Previous versions are available upon request.
For any privacy-related questions, requests, or complaints, please get in touch with us. Our Data Privacy Team is always ready to help.
Email
privacy@7u7-baji.com
Response time: within 48 hours
Live Chat
24/7 Live Support
Avg. response time: 3 minutes
Privacy FAQs
Yes, absolutely. ID documents submitted for KYC verification are stored with 256-bit encryption and shared only with licensed KYC processors. No one else has access.
Yes, you can request deletion of any data not required by law at any time. However, transaction records must be retained for 7 years under financial regulatory law. Requests will be processed within 30 days.
Never. Your mobile number and email address are never sold or shared with any advertiser, marketing company, or third party. They are used solely for communications related to our services.
Yes — every promotional email includes an unsubscribe link at the bottom. One click and you'll stop receiving marketing emails. Note that essential account-related emails cannot be opted out of.